How can we help?

Find help for saving recipes, importing recipe links, organizing collections, meal planning, grocery lists, Cloud Backup, account settings, privacy, and troubleshooting.

Contact Support Read the FAQ

Getting Started

Setup, onboarding, and your first saved recipe.

FAQ

Quick answers from the CookClip app help screen.

Recipe Import Help

Fix recipe import issues from TikTok, Instagram, YouTube, Facebook, websites, camera photos, notes, and handwritten recipes.

Account & Privacy

Learn about account-free usage, Cloud Backup, and data requests.

Free vs Pro

See current plan limits, Pro features, and promo redemption.

Step-by-step Guides

Follow focused guides for importing, editing, Grocery, What Can I Cook, and restoring purchases.

Troubleshooting

Local library behavior, app issues, and offline mode.

Bug Report

Report crashes, broken flows, and unexpected behavior.

Feature Request

Share ideas for improvements and new capabilities.

01Getting Started

  • You can manually save and organize recipes without creating a CookClip account.
  • Create a free account to sync recipes across devices and get 5 AI imports.
  • Tap import and add a recipe from a URL, text, or photo.
  • Review the ingredients and steps CookClip found, then save to your library.
  • Use collections, tags, favorites, and search to organize recipes you want to keep.

02Recipe Import Help

CookClip can add recipes from TikTok, Instagram, YouTube, Facebook, Safari, websites, camera photos, notes, and handwritten recipes. For links, paste a copied URL or share the recipe directly to CookClip, then review it before tapping Create Recipe.

Copy, paste, and create

  1. Download CookClip from the App Store.
  2. Copy the recipe URL.
  3. Open CookClip and paste it into the import screen.
  4. Tap Import Recipe, review the detected URL, then tap Create Recipe.

Share directly to CookClip

  1. Download CookClip from the App Store.
  2. Open the recipe link and tap Share.
  3. Tap More if CookClip is not visible, then choose CookClip.
  4. Review the URL in the import sheet and tap Create Recipe.
  • Confirm the recipe link is publicly accessible and fully loaded.
  • If a website shows a cookie banner, privacy prompt, region prompt, or collapsed recipe card, accept the required prompt and make sure the recipe is visible before importing.
  • If the import misses items, edit the recipe before saving.
  • Try importing the plain text version if formatting is complex.

03Free vs Pro

  • Free users can save up to 50 recipes and use 5 AI recipe imports.
  • Collections, tags, favorites, search, and recipe sharing are free.
  • CookClip 2.4.0+ Free users can use Meal Plan Basic and Grocery Basic. Pro adds unlimited saved recipes and AI imports, AI ideas and discovery, AI-generated meal plans, advanced grocery organization, nutrition estimates, and custom serving scaling.
  • Eligible partner promo codes can be redeemed from Settings. Active Pro subscribers do not need promo redemption.

04Account & Privacy

  • You can manually save and organize recipes without creating a CookClip account.
  • Sign in to use AI imports, restore Pro access, and sync supported recipe data with Cloud Backup.
  • Cloud Backup only syncs when you are signed in and sync is enabled.
  • Request account deletion and data deletion from inside the app.
  • You can also submit data export or deletion requests through support.
  • Review our Privacy Policy for full details.

05Troubleshooting

  • Update to the latest app version and restart your device.
  • Ensure internet access for import and support features.
  • For urgent issues, contact us and include your app version and device model.

Need more help?

Our support team typically replies within 24-48 hours on business days.

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